Consistency
Routine IT work follows documented, repeatable processes.
Reliable workplace systems
Run the IT foundations your remote company depends on—securely and consistently.
REX5 operates identity, endpoints, employee and contractor lifecycle, critical SaaS, backups, automation, and continuous monitoring as one manageable system.
What we operate
Essential IT work with security built into the routine.
- Google Workspace, Microsoft 365, Okta, or JumpCloud administration
- Onboarding, role changes, offboarding, groups, and account ownership
- Endpoint inventory, MDM, encryption, EDR, and patching coordination
- Password-manager, shared-access, and critical SaaS administration
- Backup ownership, restore checks, documentation, and recovery routines
- Workflow automation, managed monitoring, and vendor coordination
A strong fit when
- Access and devices are managed differently each time
- No one owns workplace systems end to end
- Contractor changes create security uncertainty
- Manual administration consumes senior engineering time
Important boundaries
- Service hours and response expectations are agreed explicitly
- On-site support and hardware repair are not the core service
- 24/7 emergency coverage requires separate terms
- Your company retains ownership of accounts, data, and billing
Continuous monitoring
Detect failures before customers report them.
REX5 can configure and operate MonitorSpider in a client-owned account, connecting alerts to clear response owners and routines.
- Website availability, change, and defacement detection
- Synthetic login and latency monitoring
- DNS, service, and infrastructure signal monitoring
- Backup job monitoring and missed-backup alerts
- Email, Slack, Telegram, webhook, and public status-page workflows
- Periodic review, alert tuning, and escalation ownership
Outcomes
Less operational drift. Clearer ownership.
Control
Accounts, devices, and critical services remain visible and governed.
Continuity
Documentation and recovery practices reduce dependency on one person.